FAQ

We specialize in tabletop gaming essentials! Our collection includes RPG systems like 7th Sea (2nd Edition), aberrations and abstract games, plus a wide variety of gaming accessories and supplies. From rulebooks and expansions to miniatures and collectibles, we’ve got everything you need for your next adventure.

Absolutely! We frequently stock limited edition releases and sought-after gaming items. Keep an eye on our store for special announcements, or sign up for our newsletter to be among the first to know about exclusive offerings.

All product pages clearly display current availability. For rare or high-demand items, we recommend ordering promptly as our stock of these treasures can vanish faster than a rogue in shadows!

We provide two quest paths for delivery:

Standard Shipping ($12.95 flat rate): Our Swift Courier service via DHL or FedEx. Delivery in 10-15 business days after shipment with full tracking.

Free Shipping: For orders over $50, we offer free delivery via EMS. Delivery in 15-25 business days after shipment.

Our team of gaming artisans typically processes orders in 1-2 business days. During peak times (like new releases or holiday sales), processing might take slightly longer, but we’ll keep you updated via email.

Yes! We ship globally to most regions, though we currently cannot deliver to some parts of Asia and a few remote or politically unstable areas. If you’re unsure about your location, contact us at [email protected] before ordering.

While we strive for timely delivery, occasional delays can occur due to customs procedures, holidays, or unforeseen circumstances (dragon attacks, orbital blockades, you know how it is!). If your package is significantly overdue, contact our support team, and we’ll investigate.

We treat your gaming treasures with the care they deserve! Miniatures and fragile items are protected with bubble wrap, sturdy boxes, and reinforced corners to ensure they survive their journey to your realm.

We accept Visa, MasterCard, JCB, and PayPal. All transactions are encrypted and secure, so you can shop with confidence.

No hidden fees! The price you see is what you pay, plus applicable shipping unless you qualify for free shipping on orders over $50. We don’t charge any additional handling fees.

While we strive to offer competitive prices, we currently do not offer price matching. However, we regularly run special promotions and exclusive deals for our loyal customers.

We offer a “No-Quests-Asked” return policy! If you’re not completely satisfied with your purchase, you can return it within 15 days of receipt for a refund or exchange. Items must be unused and in their original packaging.

Simply contact our customer service team at [email protected] to initiate a return. We’ll guide you through the process and provide a return authorization number and instructions.

We’re sorry if your gaming treasure arrived damaged! Please contact us immediately with photos of the damaged item and packaging. We’ll quickly arrange for a replacement or refund.

You can check out as a guest, but creating an account allows you to track orders, save your preferences, and get exclusive offers. Plus, it makes future purchases faster!

Click on “Forgot Password” on the login page, and we’ll send instructions to your email. If you encounter any issues, our support team can help restore access to your account.

Every email we send includes an unsubscribe link at the bottom. You can also contact us, and we’ll remove you from our mailing list.